Skip to main content

We are Com Laude

It is our mission to protect and optimize our clients' domain portfolios more effectively
than any other domain services company.

About Us

Com Laude’s ‘Client-Shaped Domain Services’ program puts each customer’s unique needs at the heart of our domain management operation, by delivering:

  • Client-Shaped Strategy: our ‘Domain Right-Sizing Promise’ means we review your domain portfolio annually against both current needs and future strategy to ensure your domain portfolio is always exactly right-sized for your needs.
  • Client-Shaped Service: our ‘24-hour Service Promise’ means we assign an ‘Account Partner’ to your business, dedicated to understanding your needs, monitoring your portfolio, and ensuring issues are anticipated and problems resolved – fast.
  • Client-Shaped Pricing: our ‘Price Transparency Promise’ ensures our pricing is transparent and consistent, you pay only for what you need and there are no hidden extras – ever.

Clients trust us to protect and optimize their Domain Portfolio and value our ‘Society-Shaped Values Commitment’ to being an equal-opportunity employer that respects the rights and lifestyle choices of our employees, our customers and of the communities we operate in.
Established in 2004 with North America headquarters based in Seattle, we are a global consultancy with a network of 10 offices across the globe. We help legal, technology and marketing professionals take control of their domains, secure their on-line presence, and address digital brand infringement. Talk to us and we will do a free assessment of how strategic domain name portfolio management can benefit your business.

Meet Our Team

We’re pleased to introduce you to our exceptionally talented team
based in the United States

Nick Wood

Executive Chairman

Lorna Gradden

Director and Co-Founder

Glenn Hayward

Chief Executive Officer

Mark Jacobs

President of Global Business Development

Ken Taylor

Director of Business Development

Sara Freixa

Director of Sales, IP & Security Strategies

Trent Pulver

Director of Registration Account Services

Hayath Hussein

Group Client Services Director

Matt Betsch

Senior Client Manager

Zac Roach

Senior Client Project Manager

Camisa Hensel

Client Manager

Jim Morales

Client Manager


Domain Management

Our approach to domain name management is very different to any other provider. Our entire focus is to provide you with the best service available. Our client managers are all domain name experts who are trusted by our clients to develop domain name portfolios that align with their business goals.
They seamlessly handle the day-to-day management of your domain names providing you with accurate information and assurance.

They forge a personal relationship with you and focus on your best interests. They are available to you at any time by phone or email. Our wide range of Corporate Domain Name Management services range from portfolio audits to acquisitions and recoveries. Talk to us for our complete listing.



Downtime of any mission-critical domain name can be costly in terms of damage to brand reputation, as well as financial losses and/or costly legal repercussions. We offer a range of services and products to mitigate risk and support continuity of site uptime.
Our offering includes:
  • Secure and Authenticated Access to the Domain Name Management Portal
  • SSL Certificate Services
  • Integrated DNS Management Services
  • DDOS Mitigation Service
  • Registrar and Registry Locks
  • Different levels of user access
  • API solutions
Everything we offer will help keep your business safe.

Are you interested in discussing our services?

Feel free to contact us, we would be happy to assist.

Contact us

Watch and Enforcement

Online brand infringement can divert legitimate traffic, damage brand perception and significantly decrease revenue. A large amount of online infringement is through the registration of infringing domain names. At Com Laude, we help our clients identify, assess, and address these infringements strategically in the most cost-effective manner.
Our offering includes:
  • Domain name monitoring
  • Domain dispute services: UDRP, DRS, and EU ADR formal disputes service
  • Litigation support service
  • Trademark Clearinghouse & Blocking Mechanisms guidance
Keep your brand safe with us.

Dot Brands

Since 2012, hundreds of new domain extensions have launched, meaning there are hundreds of new Top Level Domains (TLDs) in use, for example apple, .law or .nyc. These changes have brought both complexity and opportunity. Companies apply for a dot brand registry for a combination of the following reasons:

  • Protect intellectual property
  • Communicate more effectively under one globally applicable master brand
  • Invest in innovation; a super-fast Internet enabled database with many applications beyond branding
  • Enhance security and stability through direct control

Our Valideus consulting division guides brand owners, IP, and IT professionals through the entire process; evaluation, application, compliance, launch and use case strategy. Our clients include top name brands and global leaders in e-commerce, banking, consultancy, fashion, food, insurance, media, software, and travel. They come to us because of our success rate — we managed 98% of all applications that
achieved a score of 100% from ICANN’s evaluators.

“Something’s not quite right”

The words associated with the uneasy feeling that domain owners have when their domain portfolio is not doing its designated job. However, fixing the issue is perceived to be risky, complex and costly. That’s where we can help. Com Laude can protect, optimize and maintain your portfolio, while meeting your business needs.



“All our revenues are online, so if our site goes down it would be a tragedy. All our core domains are with Com Laude because we trust them.”

IT Manager, Online Services Provider


“Their personnel are really top quality, and don’t make mistakes… they are wonderful to work with and are always pro-active”

Digital Assets Compliance Manager, Global Telecommunications & Media Company


“They are a natural fit for large global brand because of their insight and innovative forward thinking”

Group Fraud Risk & Intelligence Manager, Global Banking & Financial Services Organisation


“I am really happy with Com Laude. I know that I don’t have to try another provider because no one will do such a great job and at such a great price”

Brand Manager, Publicly Traded Product Company

Contact us

If you would like more information about our services, please contact us.

Com Laude USA

1904 3rd Ave, Suite 332 Seattle, WA 98101
United States


Com Laude is a global company

We are based across Europe and Asia, as well as in North America.

Visit our global website